• Quality of service
• Prompt delivery of services
• Customer’s product expectations

The key in reducing operational cost begins at the departmental level, which consists of three basic components, namely:

• Quality management
• Systems and Applications
• Documented Method and Procedures

Of the three, documented Methods and Procedures is the least developed by departments within organizations. Properly analyzed and documented, Methods and Procedures are essential to any business activity, ensuring uniformity, consistent service quality and delivery of service.

D-Square can perform a quality assessment of your departmental needs to either enhance current Methods and Procedures or implement new Method and Procedures to ensure your business processes aligns with your organization’s goals and objectives.